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General FAQs
Trip Planner FAQs
General FAQs

Are you a travel agency?

No, we are travel affiliates, which is different to a travel agent. While a travel agency makes reservations with their partners on your behalf making a profit out of it, we present you with all booking links with which you may proceed with your reservations at cost price. Through these booking links we may earn a small commission, at no extra cost to you. 

Can you book on my behalf?

Unfortunately not. As travel affiliates we do not have the necessary licenses to do so. We can and do of course help and guide you through the process of finalising your bookings, however, all reservations must be made with, and paid to, our partners directly. The only payment fee we charge is for our itinerary planning service, where we offer ready-made itineraries and custom-made itineraries for a fee.

So, how do I book and pay for my reservation?

Simply click the links provided (or displayed on our website) which will redirect you to our partners’ web page. Follow the booking process to proceed with your reservations. You are asked to pay for your reservation at the end of the booking process, unless payment is required at a future point in time.

What happens if I can no longer travel?

Any cancellation, change in travel dates or refund discussions must be communicated directly with the travel partners of your choice. We always recommend to purchase a good travel insurance which will come in handy in the unfortunate event that you cannot travel.

What if I have questions while abroad?

Any questions or concerns must be raised directly with the respective service providers. That said, we remain at your disposal and are happy to guide you as best as we can.

Can you help me plan my holiday?

We certainly can! Our Trip Planner program is aimed at providing custom-made itineraries, planned according to one’s interests and budget. We also have ready-made itineraries for a handful of selected destinations which we can also help you tweak to your liking.

Visit our Trip Planner page, and simply provide us with as much information as possible in the trip planner form to get started!

Can I trust your travel partners?

All our travel partners are carefully selected based on own past experiences and thorough screening. We have not and will never partner with a provider we feel is not trustworthy and up to our standards. 

Trip Planner FAQs

How it works

Choose from our ready-made itineraries (also turned into personalised itineraries for an additional fee), or have one customised from scratch for you! Fill up our trip planner form where you will share details about your travels, such as travel dates, interests, budgets, and other vital information which will help us kick off your draft itinerary until finalised to your liking. 

Your final itinerary will include all necessary links from which you may book suggested flights, accommodation, activities and more!  Check out our Trip Planner page for more information.

How much does the service cost?

We offer three different packages:

  • Ready-made itineraries start at €10 with a maximum of €40 for itineraries longer than 15 days.
  • Personalised itineraries allow you to personalise a ready-made itinerary according to your preference for an additional €5 per day customised.
  • Custom-made itineraries are totally personalised from start to finish, depending on one’s interests and budget. Such itineraries cost €5 per day planned, capped at €75 per country of travel within your itinerary. We allow an unlimited number of changes until you are completely satisfied with your final itinerary.

Do you offer any other services?

We also take away the hassle of looking for the best flight combination options, accommodation and car rental. Package price is €15 per destination. For individual items (example: flight combination only), please get in touch.

When and how do I pay?

Such detailed itineraries require time and effort. As such, we ask for an upfront 70% deposit upon the first draft itinerary being provided, in order for us to continue working towards your final itinerary. The remaining balance must be paid upon itinerary completion, prior to receiving your final itinerary copy. 

We currently accept Bank Transfer, PayPal and Revolut (peer-to-peer) payments. 

How long does it take to receive my itinerary?

A draft itinerary is provided within 1 to 5 business days. Your final custom-made itinerary is generally ready between 7 to 15 business days, depending on the length of your trip. Ready-made itineraries are provided up to one day following receipt of payment.

What is included in each of the itinerary packages?

Each of our itinerary packages include:

  • A day by day itinerary including suggested day tours and activities
  • A brief introduction about each of the suggested activities
  • Contact details of our partner tour operators, where required
  • Pick up information or otherwise directions to all locations listed in the itinerary
  • A cost breakdown of your itinerary, per item, per person, per day
  • A choice of up to three accommodation options, where required
  • Suggestion for the best flight options, where required
  • Booking links for all mentioned activities, accommodation, flights and car hire, where required
  • Tips and other useful information about your destination

We do not book any of the items provided in your itinerary. You must proceed with all reservations through the booking links provided. We may of course help and guide you with finalising your booking. For more information, please visit our General FAQs.

I am allowed to make any changes to my itinerary?

Yes! For custom-made itineraries, this is allowed up until we deliver your final itinerary plan. Changes thereafter come at a charge of €5 per day amended. Personalising a ready-made itinerary also comes at an additional charge of €5 per customised day. 

What happens if I can no longer travel?

The service fee is non-refundable. Once a final itinerary has been delivered, in the event that you cannot travel, we will not be able to return the service fee. This also applies to the deposit paid towards your final itinerary. For travel related changes, please refer to the General FAQs.

What if I have a question while abroad?

Any questions or concerns must be raised directly with the respective service provider. That said, we remain at your disposal and are happy to guide you as best as we can.

Can I trust your travel partners?

All our travel partners are carefully selected based on own past experiences and thorough screening. We have not and will never partner with a provider we feel is not trustworthy and up to our standards. 

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